These Terms & Conditions govern your use of the nustargames.com platform, including all games, account services, payment transactions, and promotional offers. Please read this document carefully before registering or placing any wagers on nustargames.com.
You must be at least 21 years of age and physically located in the Philippines to register and play on nustargames.com. Age and identity verification is required before the first withdrawal.
Each player is permitted exactly one nustargames.com account. Duplicate accounts are prohibited and may result in forfeiture of funds and permanent account closure without prior notice.
All deposits, wagers, withdrawals, and bonus amounts on nustargames.com are denominated in Philippine Peso (₱). GCash, Maya, and major Philippine banks are the primary supported channels.
Promotional offers accepted by a player are subject to the specific wagering requirements and time limits stated at the time of the offer. General bonus terms in this document apply to all promotions unless stated otherwise.
Any use of software tools, exploits, collusion, or fraudulent activity to gain an unfair advantage on nustargames.com is strictly prohibited and will result in immediate account suspension and forfeiture of balances.
nustargames.com enforces a strict 21+ age policy and provides deposit limits, session controls, and self-exclusion tools in compliance with responsible gaming standards aligned with PAGCOR guidelines.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "Account Holder") and nustargames.com ("the Platform," "we," "us," or "our") governing your access to and use of the nustargames.com website, its associated gaming services, payment processing systems, promotional programs, and all related features and content (collectively, the "Services").
Your acceptance of these Terms is indicated by any of the following actions: (a) clicking an "I Agree" checkbox or button during registration; (b) completing the account registration process on nustargames.com; (c) logging into an existing account; or (d) making a deposit or placing a wager on the platform. Acceptance is deemed continuous for as long as your account remains active.
These Terms should be read in conjunction with the nustargames.com Privacy Policy, Responsible Gaming Policy, and any bonus-specific terms communicated at the time a promotional offer is presented. In the event of a conflict between these Terms and any bonus-specific terms, the bonus-specific terms shall prevail with respect to that promotion only.
For the purposes of these Terms, the following definitions apply:
You must be at least twenty-one (21) years of age to register an account and use the Services on nustargames.com. This age requirement is a strict eligibility condition mandated in alignment with PAGCOR regulations governing online gaming in the Philippines. The Platform conducts age verification during the KYC process and reserves the right to suspend any account where the Account Holder is found to be under 21 years of age. Any winnings accrued by an underage player shall be forfeited in full.
nustargames.com is designed and operated for players physically located within the Philippines. Accessing the Platform from jurisdictions where online gambling is illegal is your sole responsibility. The Platform does not warrant the legality of its Services under the laws of any jurisdiction other than the Philippines.
You represent that you have full legal capacity to enter into this agreement and are not subject to any court order or other legal restriction preventing you from engaging in real-money gaming activities.
Individuals who have self-excluded from nustargames.com via the platform's self-exclusion mechanism are not permitted to register a new account or access the Services during their exclusion period. Circumventing a self-exclusion by registering under a different identity is a breach of these Terms and will result in permanent account closure and forfeiture of any balances.
Each individual may hold only one (1) registered Account on nustargames.com. Operating multiple accounts — whether under the same identity or different identities — is strictly prohibited and constitutes a material breach of these Terms. The Platform reserves the right to close all duplicate accounts without notice and to confiscate any balances held therein, including both real-money funds and bonus credits.
You must provide accurate, current, and complete information during registration and throughout the life of your Account. This includes your legal name, date of birth, residential address in the Philippines, email address, and mobile number. Providing false or misleading information constitutes a breach of these Terms and may result in account suspension, voiding of winnings, and referral to appropriate authorities where warranted.
You are responsible for keeping your registration information up to date. If any of your details change — including your email address, mobile number, or GCash-linked account — you must update your Profile section promptly. Failure to do so may delay or prevent successful withdrawal processing.
Accounts are personal and non-transferable. You may not sell, transfer, assign, or otherwise dispose of your nustargames.com Account or any entitlements arising from it to any other person. Any attempt to transfer account ownership will result in immediate closure of the Account.
Prior to processing your first withdrawal, nustargames.com requires completion of a Know Your Customer (KYC) identity verification process. You will be required to submit a clear image of a valid Philippine government-issued identification document. Accepted forms of ID include, but are not limited to: UMID (Unified Multi-Purpose ID), Driver's License, Philippine Passport, PhilSys National ID, Voter's ID, and PRC Professional Regulation Commission ID.
The Platform may additionally request proof of address, a selfie with your ID, or other supporting documentation at its discretion. KYC verification is conducted once and does not need to be repeated for subsequent withdrawals, provided your account details remain unchanged. The Platform reserves the right to request re-verification if account details change or if the compliance team identifies a risk indicator.
Documents submitted for KYC purposes are handled in accordance with the nustargames.com Privacy Policy. They are used solely for identity verification purposes and are not shared with third parties for commercial use.
You are solely responsible for maintaining the confidentiality of your account login credentials, including your password and any two-factor authentication codes. nustargames.com will never request your password via email, live chat, or phone call. Any communication purporting to be from nustargames.com and requesting your password should be treated as a phishing attempt and reported to [email protected].
You must notify nustargames.com immediately if you suspect unauthorized access to your account. The Platform is not liable for any losses resulting from unauthorized access to an account where the Account Holder failed to take reasonable precautions to protect their credentials. The Platform recommends enabling two-factor authentication (2FA) for all accounts.
The minimum deposit amount on nustargames.com is One Hundred Philippine Peso (₱100) per transaction, subject to the individual minimums of the selected payment channel. The Platform reserves the right to amend minimum deposit amounts with reasonable notice.
nustargames.com accepts deposits via GCash, Maya (formerly PayMaya), GrabPay, QR Ph, BPI, BDO, Metrobank, InstaPay, PesoNet, and 7-Eleven CLiQQ, subject to availability. All deposits must originate from a payment account held in the same name as the registered nustargames.com account. Deposits from third-party payment sources are prohibited.
Deposits via GCash and Maya are typically credited to the Account Balance immediately upon confirmation from the payment provider. Bank transfer deposits may take up to one (1) business day depending on the originating institution and transaction amount.
The Platform reserves the right to refuse or reverse any deposit at its discretion, including where the deposit originates from a payment method not registered under the Account Holder's name, where fraud indicators are present, or where the account is under review. Any refused deposit will be returned to the originating payment source.
The minimum withdrawal amount is Two Hundred Philippine Peso (₱200) per request. Withdrawals below this threshold will not be processed.
All withdrawal requests are subject to successful completion of KYC verification as described in Section 5. Withdrawal requests submitted before KYC completion will be held pending verification.
Withdrawal requests to GCash and Maya are typically processed within two (2) hours of approval. Withdrawals to Philippine bank accounts (BPI, BDO, Metrobank) are typically processed within one (1) business day. Processing times may be extended during periods of high volume, maintenance windows, or where additional verification is required.
Where possible, withdrawals must be directed to the same payment method and account used for deposits. The Platform reserves the right to require this as a condition of withdrawal processing to comply with anti-money laundering obligations.
Real-money deposited funds are eligible for withdrawal at any time, subject to KYC completion and standard processing terms. Bonus funds are subject to applicable wagering requirements and may not be withdrawn until those requirements are fully met. Attempted withdrawal of bonus funds prior to meeting wagering requirements will result in the bonus and any associated winnings being forfeited.
Promotional offers made available on nustargames.com — including welcome bonuses, reload bonuses, free spins, and cashback offers — are subject to these general bonus terms and any additional terms communicated at the time the offer is presented. In the event of a conflict, the more specific terms apply.
Unless otherwise specified, all bonus amounts credited to a player's account carry a wagering requirement. The wagering requirement specifies how many times the bonus amount (or the sum of the bonus and deposit, depending on the offer) must be wagered on qualifying games before the bonus-derived balance becomes eligible for withdrawal. The specific multiplier applies to each individual offer.
Not all games on nustargames.com contribute equally to wagering requirements. Live casino games, certain slot categories, or specific titles may contribute at a reduced rate or may not contribute at all. The contribution percentage for each game category is specified in the applicable offer terms.
Bonus funds and associated wagering requirements must be completed within the time period specified at the time of the offer. Bonus funds not used or wagering requirements not met within the specified period will result in the automatic forfeiture of the bonus and any related winnings.
Only one bonus offer may be active on an account at any given time, unless the Platform explicitly states otherwise. Players may not stack bonuses or combine multiple promotional offers unless specifically permitted.
The Platform reserves the right to withhold, revoke, or claw back any bonus or promotional credit where it reasonably suspects that an Account Holder is engaging in bonus abuse, including but not limited to: placing opposing bets to guarantee low-risk bonus turnover, creating multiple accounts to obtain multiple bonuses, or systematically exploiting promotional structures. Such conduct constitutes a breach of these Terms.
All games available on nustargames.com are operated in accordance with their published rules and theoretical return-to-player (RTP) figures. RNG-based games — including slots, virtual table games, and Mines Gold — are powered by software supplied by certified game studios whose random number generators are independently audited by accredited testing laboratories.
Live dealer games are operated in real time by professionally trained dealers in certified studio environments. Physical cards, wheels, and dice are used and verifiable by players via the live stream. The Platform does not manipulate outcomes on any live dealer game.
In the event of a disconnection during a game round, the system will resolve the round based on the game state at the time of disconnection in accordance with the applicable game rules. The Platform is not responsible for losses attributable to the player's internet connectivity issues.
Game malfunctions — including software errors or display failures that result in an incorrect outcome being communicated to the player — will be investigated and, where the malfunction is confirmed, the round will be voided and the wager returned to the player's balance. Malfunction voids all plays and pays.
The following conduct is strictly prohibited on nustargames.com and will result in immediate account suspension, forfeiture of balances, and potential legal action:
nustargames.com is committed to responsible gaming practices aligned with PAGCOR guidelines for the Philippine market. The Platform acknowledges that for a minority of players, gambling can become a harmful activity, and we take our obligation to provide tools and support seriously.
The following responsible gaming tools are available to all Account Holders directly from the account dashboard:
nustargames.com requires all players to be 21 years of age or older. Players are responsible for preventing minors from accessing their account. If you share a device with minors, we strongly recommend using device-level parental controls and ensuring your nustargames.com account is logged out when not in active use.
If gambling is causing financial, emotional, or relationship difficulties, please contact the nustargames.com support team at [email protected] to discuss responsible gaming options including self-exclusion. The Platform also encourages players to seek independent support resources available in the Philippines for problem gambling.
nustargames.com reserves the right to suspend, restrict, or permanently close any account, with or without prior notice, where: (a) a breach of these Terms is identified; (b) there is reasonable suspicion of fraud, money laundering, or other illegal activity; (c) the account holder is found to be ineligible to use the Services; or (d) required for legal, regulatory, or compliance reasons.
Where an account is closed due to a breach of these Terms — including but not limited to underage gambling, duplicate accounts, prohibited conduct, or fraudulent activity — the Platform reserves the right to forfeit all funds held in the account, including real-money balances, bonus funds, and pending winnings. The Platform will endeavor to return legitimate real-money deposits where legally required to do so.
Account Holders may request voluntary account closure at any time by contacting the nustargames.com support team. Prior to closure, any real-money balance remaining in the account (subject to completed KYC and any applicable wagering requirements) will be processed for withdrawal to the player's registered payment account. Bonus funds that have not met wagering requirements will be forfeited upon voluntary closure.
An account is considered dormant after twelve (12) consecutive months of zero login activity. The Platform will attempt to notify the Account Holder via their registered email address before applying any dormancy fee. Dormant account handling procedures, including any applicable monthly maintenance charges, are described in the Platform's current fee schedule available from the support team.
All content on nustargames.com — including but not limited to the platform name, logo, website design, game interfaces, graphics, text, and software — is the property of nustargames.com or its licensors and is protected under applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal entertainment purposes only. Any reproduction, distribution, or commercial use of Platform content without express written permission is prohibited.
Game content displayed on nustargames.com — including slot games, live dealer interfaces, and virtual sports simulations — is the property of the respective game studios and is used under license. All rights in such content belong to their respective owners.
To the maximum extent permitted by applicable Philippine law, nustargames.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of profits, loss of data, loss of gaming session continuity due to technical failure, or losses arising from unauthorized access to your account resulting from your failure to maintain credential security.
The Platform's total aggregate liability to any Account Holder in connection with their use of the Services shall not exceed the total net deposits made by that Account Holder in the twelve (12) months preceding the event giving rise to the claim.
The Platform makes no warranty, express or implied, regarding the uninterrupted availability of the Services. Scheduled maintenance, third-party service disruptions, or technical events outside the Platform's control may result in temporary unavailability of some or all Services. The Platform will use reasonable efforts to provide advance notice of scheduled maintenance.
Your use of nustargames.com is subject to the nustargames.com Privacy Policy, which describes how we collect, use, store, and protect your personal data. By accepting these Terms, you acknowledge that you have read and understood the Privacy Policy. The Privacy Policy is incorporated by reference into these Terms and forms part of the binding agreement between you and nustargames.com.
For a complete description of our data practices — including the types of data we collect, how we use it, how long we retain it, and your rights as a data subject under Philippine law — please review the Privacy Policy accessible from the footer of every page on nustargames.com.
nustargames.com reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to Account Holders via the registered email address on file and/or via a prominent notice displayed on the Platform at the time of the change. Your continued use of the Platform following notification of an amendment constitutes your acceptance of the revised Terms.
It is your responsibility to review these Terms periodically. The "Last Updated" date shown at the top of this page indicates when the most recent revision was made. If you do not agree to any amended Terms, you must cease using the Platform and may request account closure in accordance with Section 13.3.
These Terms and all matters arising from your use of nustargames.com shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, claim, or controversy arising from or relating to these Terms or to your use of the Platform shall first be submitted to the Platform's internal dispute resolution process by contacting the support team. If a resolution cannot be reached internally within thirty (30) days, the matter may be referred to the appropriate Philippine courts or regulatory bodies with jurisdiction over online gaming activities.
The Platform's internal dispute process requires that complaints be submitted in writing to [email protected] with a clear description of the issue, the relevant account details, and the outcome sought. The Platform will respond to all formal complaints within fourteen (14) days of receipt.
For queries, complaints, or formal communications regarding these Terms, please contact the nustargames.com support team using the following channels:
Response times for email queries are within twenty-four (24) hours under normal operational conditions. Live chat typically connects within five (5) minutes during staffed hours. These Terms were last reviewed and updated in January 2026 and are effective for all registered accounts on nustargames.com.
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